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COMMUNICATION
Utilize secure voice and email messaging solutions that improve office efficiency, enhance the patient experience, and increase over patient compliance and loyalty.
Prime Practice Management provides the medical industry with secure messaging solutions to improve office efficiency, enhance the patient experience, and increase overall patient loyalty. Typical messaging systems include expensive capital outlays for equipment and associated installation, maintenance, and upgrades. We provide a managed software solution that only requires Internet access to our secure website. Effective communications such as appointment confirmations and health maintenance reminders will lead to more productive days and increased bottom-line revenue. .
APPOINTMENT CONFIRMATIONS
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Patient Reminders (Multiple Attempts) Daily Between 12pm - 8:30pm
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Caller ID Displays Your Clinic's Telephone Number
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Patients Can Confirm, Cancel, or Reschedule Appointments
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Automated or Live Operator Calls
HEALTH MAINTENANCE
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Contact Patients to Schedule Preventative and Screening Visits
SERVICE FEATURES
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Basic Call Reminder
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Customized Call Reminder
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Call Reminder with Touch Tone Responses
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Reminder Call with Call Transfers
WE ALSO SEND
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Past Due Payment Reminders
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Customized Patient Surveys
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Emergency Notifications to Staff and Patients
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Personalized Greetings/Messages
NO SHOW APPOINTMENT IMPACT
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Even one additional kept appointment can have up to $19,000 import on the bottom line.
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Research from the Medical Group Management Association (MGMA) shows between 18 and 22 percent of physicians appointments are missed without appointment confirmation.
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Practices with consistent patient confirmations can reduce their no-show rate to 5%.
Contact Us Today!
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